Privacy Policy

Privacy Policy for Parker American Sign Language Therapy

Introduction

Welcome to Parker American Sign Language Therapy’s online platform, dedicated to providing quality sign language therapy services. We are committed to maintaining a transparent and secure environment for our users. This Privacy Policy explains how we handle the personal information of individuals who interact with our website (https://parker-american-sign-language-therapy.denvermentalhealthcare.com), applications, services, and products. By using our services, you consent to the practices described in this policy.

Scope

This privacy policy covers all aspects of our digital presence:

  1. Our official website and any subdomains.
  2. Mobile applications developed by us or third parties that we link to.
  3. Online services, including but not limited to user accounts, chat features, and online counseling sessions.
  4. Products offered, such as digital resources or merchandise.

Important Note: This policy does not apply to external platforms, apps, or services accessed through links on our site. Each of these third-party entities has its own privacy policies, and we encourage you to review them before engaging with their services.

Processing Activities

This Privacy Policy guides how we handle your personal data in the following scenarios:

  1. As an authorized user: When you create an account on our platform or use our applications for therapy sessions.
  2. Website visitors: If you browse our websites, we may collect certain information about your device and browsing behavior.
  3. Communication: Through emails, phone calls, text messages (SMS), or newsletters that we send to you.

Personal Data Collection

We gather various categories of personal data for different purposes:

  1. Account Information: Your username, email address, and any profile details you choose to share.
  2. Payment Details: Credit/debit card information, billing addresses, and transaction records for processing payments.
  3. Financial Data: This may include bank account numbers or other financial identifiers for direct debit or refund purposes.
  4. Purchase History: Records of products or services purchased from our platform.
  5. Mobile Device Identifiers: Unique device IDs, browser types, and IP addresses to enhance user experience and analytics.
  6. Location Data: Information about your geographical location when you interact with our services (with your consent).
  7. Feedback and Reviews: Your comments, ratings, and suggestions regarding our therapy services.
  8. Social Media Information: If you connect our platform to your social media accounts, we may access your public profile information.
  9. Product Interaction: Data on how you interact with our digital products or online content.

We obtain this data through direct user input, automated systems (like analytics tools), and third-party sources who share personal data with us based on their own privacy policies.

Cookies and Similar Technologies

Parker American Sign Language Therapy uses cookies to enhance your experience and analyze website performance:

  1. Strictly Necessary: These cookies are essential for basic site functionality, such as enabling secure connections.
  2. Preference: They remember settings like language preferences and website layout choices.
  3. Analytics: Used to collect information about visitor behavior on our sites, providing insights for improvement.

Users can manage non-essential cookies through our built-in Cookie Manager.

Data Retention and Deletion

We follow strict data retention policies:

  1. Retain personal data only as long as it is necessary for the purpose collected or as required by law.
  2. After data is no longer needed, we securely delete or anonymize it to prevent re-identification.

Security Measures

To protect your personal information, we implement robust security measures:

  1. Encryption: Ensure secure data transmission and storage using industry-standard encryption protocols.
  2. Third-Party Processing: Engage trusted third-party service providers who adhere to strict privacy standards.
  3. Regular Audits: Conduct periodic reviews of our security practices to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or store personal data from children under 18 years old. If you believe we have collected such data by mistake, please contact us using the details below, and we will take immediate action to rectify the issue.

Your Data Rights

Depending on your location, you may have various rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data for specific purposes.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for marketing or profiling purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.
  8. Appelels/Complaints: File complaints with relevant supervisory authorities and seek redress.

To exercise these rights, please reach out to our privacy team at the contact details provided below. We will respond within a reasonable timeframe.

Changes to Privacy Policy

We reserve the right to update this policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for any updates.

Contact Us

For privacy-related inquiries, unsubscribe requests, or if you have questions about your data, please contact us:

  • Email: contact@parker-american-sign-language-therapy.denvermentalhealthcare.com
  • Postal Address: Parker American Sign Language Therapy, [Address], Denver, CO, USA

We value your trust in our commitment to privacy and data protection.